1. The Aurian Partner Network#
1.1 Aurian AI Ltd (Aurian, we), company number 17353375, runs a network under which customers and partners (you) introduce firms to the Aurian service and are rewarded when those firms subscribe. There are four tiers:
| Tier | Who | What you do | Economics | Term of the reward | How you join |
|---|---|---|---|---|---|
| Customer referrer | Every firm subscribing to Aurian | Refer a firm by your link; share your 90-day ROI report if you wish | A credit of one month of your own subscription fee per referred firm, up to twelve credits in any twelve months, then 10 percent of first-year cash received (clause 4) | For as long as you are a customer | Automatic. Your link is in the Service |
| Referral Partner | Accountants, consultants, brokers, trainers, individuals with a relevant network | Send prospects to us by link or by introduction | 15 percent of first-year subscription cash received from each Referred Firm (clause 5) | Year one of each Referred Firm only | Apply at aurian.app/partners; we approve in writing |
| Certified Partner | Construction accountants, Xero partners, software consultants, trade associations | Sell, onboard, configure and train, replacing our Calibrated onboarding | 20 percent of first-year cash and 10 percent of second-year cash received from each Referred Firm (clause 5) | Two years per Referred Firm | Certification and a signed Partner Schedule |
| Territory Partner | One per territory or vertical, named in the Partner Schedule | Own a market and carry a minimum | 20 to 30 percent of subscription cash received for 24 months per Referred Firm, then 10 percent for as long as the firm remains a customer (clause 6) | 24 months per Referred Firm at the headline rate, then 10 percent | Signed Partner Schedule with territory, minimums and any exclusivity |
1.2 These terms apply to every tier. Service, Order Form, Start Date, Takeover Week and Customer Agreement have the meaning given in the Aurian Customer Agreement at aurian.app/terms. A signed Partner Schedule takes priority over these terms where they conflict.
2. Your link and attribution#
2.1 You receive a unique referral code and link (aurian.app/p/{code}) and a partner page in your name carrying the leakage calculator and a forwardable one-page summary. When a visitor arrives through your link and consents to the referral cookie, a first-party cookie records your code for 30 days; a visitor who declines can still name you when they book a demo. If the visitor's firm subscribes within 30 days, or is otherwise recorded by us as introduced by you, the firm is attributed to you.
2.2 Attribution is fixed 30 days after the referred firm signs its Order Form, and the first link wins. Where a firm was already in active conversation with us before your introduction, we will tell you and it is not attributed to you. Where two partners claim the same firm, we decide in good faith on the evidence and our decision is final.
2.3 A firm is a Referred Firm once it has signed an Order Form, passed its seven-day door under clause 4.2 of the Customer Agreement (where a Takeover Week applies), and paid its first invoice.
2.4 We tell you by email when a firm you introduced moves stage (demo booked, Takeover Week started, signed, live, cancelled), and your partner dashboard shows leads, takeovers, signings, churn and commission for your Referred Firms. It shows nothing about any firm's data, prices or usage beyond that status.
3. What you may and may not do#
3.1 You may describe Aurian using the partner kit we provide, link to aurian.app, run the leakage calculator with prospects, and tell prospects honestly about your own experience.
3.2 You must not: offer or imply any discount, credit or special price (our published prices are the prices, and no partner has authority to vary them); make claims about the Service beyond the partner kit and the website; send unsolicited electronic marketing in breach of the Privacy and Electronic Communications Regulations; bid on the Aurian name or brand in paid search; register domains or social handles containing Aurian; represent yourself as Aurian or as our agent; sign anything on our behalf; or self-refer by introducing a firm you own or control in order to earn a reward.
3.3 You will comply with the Bribery Act 2010 and will not offer any part of your reward to an individual at a prospect firm as an inducement.
3.4 You will disclose, where the law or a platform's rules require, that you receive a reward for introductions.
4. Customer referrer rewards#
4.1 The credit. For each firm you introduce that subscribes, you receive a credit equal to one month of your own subscription fee at the time the credit is earned. It is never the referred firm's fee. A credit is earned when the referred firm has paid its second quarterly invoice or its annual fee. Nothing is earned when the firm signs.
4.2 The cap. You may earn up to twelve credits in any rolling twelve months. Credits are applied against your own subscription fees only. They have no cash value, cannot be transferred, and lapse if your own subscription ends.
4.3 Beyond the cap. For each further referred firm in that period, you instead receive 10 percent of the subscription cash we receive from that firm in its first year, paid quarterly under clause 7, and repayable if that firm's subscription ends within six months of its Start Date. A customer who would like to earn more than this may apply to become a Referral Partner under clause 5, and takes on the partner obligations in these terms.
4.4 Which firms count, and one reward per firm. For this clause 4 a referred firm is one you named to us, in writing or through your link, before we had contact with it, and that subscribes within six months of the introduction. This applies in place of the 30-day periods in clause 2. A firm referred by a customer and also by a partner earns one reward, to whichever attribution is fixed first. You cannot earn a credit for referring a firm you own or control.
4.5 The portal line. Your client, investor and buyer portals carry a small line saying the portal is powered by Aurian, carrying your referral code, so a client who likes what they see can find us through you. On the Developer and Enterprise tiers you may ask us to turn it off on any portal (Customer Agreement clause 20.4).
4.6 The credit is a term of your Customer Agreement (clause 20.3). It changes only under clause 22 of that agreement, with at least 60 days notice, and does not reduce for Founding or Charter customers during their lock without their written agreement.
5. Referral Partner and Certified Partner commission#
5.1 Referral Partner. For each Referred Firm, we pay you 15 percent of the subscription fees (excluding VAT, onboarding fees, implementation fees and add-ons) actually received by us from that firm during the first 12 months from its Start Date.
5.2 Certified Partner. For each Referred Firm that you sold and onboarded under your Partner Schedule, we pay you 20 percent of subscription fees actually received during the first 12 months from its Start Date and 10 percent of subscription fees actually received during the following 12 months. Where a Certified Partner performs onboarding, the customer is not charged our Calibrated onboarding fee, and the partner's certification obligations (training, quality standards, use of the onboarding checklist) are in the Partner Schedule.
5.3 Commission accrues when we receive payment and is paid quarterly in arrears, by bank transfer, within 30 days of the quarter end, against a statement we issue showing each Referred Firm, fees received and commission due. You must send us an invoice before payment, or, if you are VAT-registered and agree, we will operate a self-billing agreement. A minimum payment threshold of £100 applies; smaller amounts roll forward.
5.4 If we refund fees to a Referred Firm, or it exits under its seven-day door, or it cancels within six months of its Start Date, the related commission is not payable or is clawed back from the next statement.
5.5 You are responsible for your own tax on commission. Nothing here makes you our employee, agent or partner in the legal sense.
6. Territory Partners#
6.1 A Territory Partner signs a Partner Schedule setting out: the territory or vertical; the headline rate (between 20 and 30 percent of subscription cash received) and its 24-month term per Referred Firm, after which the rate is 10 percent for as long as the firm remains a customer; any exclusivity and the conditions attached to it; a minimum of five signed firms in the first six months, failing which the territory reopens; onboarding and first-line support obligations; use of the partner's brand on demo environments; and reporting.
6.2 Territory economics are capped on purpose: no Referred Firm carries a headline-rate commission for more than 24 months, and no partner earns on a firm for longer than that firm remains a customer. A Partner Schedule that says otherwise is not valid unless signed by a director of Aurian.
6.3 A Territory Partner sells at Aurian's published prices. The customer contracts with Aurian directly under the Customer Agreement.
6.4 Exclusivity is conditional on the minimums in the Partner Schedule and lapses automatically if they are missed, on written notice from us.
6.5 Territory Partners may receive a partner view showing the status and usage of the firms they referred, and nothing else. Each firm's tenant isolation applies.
7. Data protection#
7.1 When you introduce a prospect, you confirm that you have the right to share their business contact details with us. We process them under our Privacy and Cookies Notice. We share with you only the name of the Referred Firm and its status, not its data, prices or usage, unless you are a Territory Partner under clause 6.5.
7.2 You will keep confidential any non-public information we share with you about Aurian, our roadmap or our pricing to other customers.
8. Term and ending#
8.1 These terms apply from the day we approve your application (or, for customer referrers, from your Start Date) until ended. Either party may end on 30 days written notice. We may end immediately if you breach clause 3 or bring Aurian into disrepute.
8.2 Commission already accrued at the end date is paid under clause 5 or 6. Commission on Referred Firms attributed before the end date continues to accrue for the remainder of its term under clause 5 or 6 unless we ended for your breach, in which case it stops at the end date. A Territory Partner's Partner Schedule may provide for a different run-off.
9. Liability#
9.1 We are not liable for loss of profit or indirect loss, and our total liability to you under the network in any 12-month period is limited to the commission paid or payable to you in that period, except for anything that cannot be limited by law.
10. General#
10.1 We may update these terms on 30 days notice by email; changes do not reduce commission on firms already attributed to you. We may change Referral, Certified and Territory rates for future attributions on the same notice. Customer referrer rewards under clause 4 are governed by the Customer Agreement (clauses 20.3 and 22) and change only under it.
10.2 These terms are governed by the law of England and Wales and the courts of England and Wales have exclusive jurisdiction. Notices go to hello@aurian.app and to the email on your application.